Giving Constructive Feedback
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Giving Constructive Feedback

courseType Technical Skills, Financial Sector

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General course details

Introduction

A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.

This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.

 Objectives

At the end of the training, participants will be able to:
  • Use constructive feedback techniques in the context of performance management
  • Provide continuous and evidence-based feedback
  • Use adapted techniques to structure the feedback
  • Communicate effectively
  • Identify emotions and manage difficult situations

 Content

  • What is feedback and how to use it to motivate our people
  • Identify appropriate moments to give feedback
  • Different feedback techniques
  • Tools to structure feedback
  • Key success factors and pitfalls to avoid
  • Feedback as a powerful trigger of emotions

Target Audience

  • Human Resources Professionals
  • Managers newly promoted

Our Lead Expert

 
This training is coordinated by Bénédicte Burioni, Partner, People & Organisation for PwC Luxembourg. This training will be presented by HR specialists. 
benedicte burioni.jpg



 
Bénédicte Burioni has mainly developed her career in Human Resources, people development and management consulting in the industrial, consulting and funds sectors as well as in the public sector.
 
She held a variety of human resource positions and developed her expertise in recruitment, people assessment and development, outplacement, HR governance and performance coaching. 
 
The projects she worked on also included the strategic redeployment of various institutions, the shutdown of production units in Luxembourg and related social plan and the set up of a European Logistics centre.
 

Useful information

 
Language: English
                   This training is also available in French
 
Duration: 4 hours
 
Number of participants: Limited to 20 participants to ensure good interactivity


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