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Giving and receiving feedback
There is currently an open course scheduled with seats available.
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Technical Skills, Non Financial Sector
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General course details
A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.
This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.
At the end of the training, participants will be able to:
Use constructive feedback techniques in the context of performance management
Provide continuous and evidence-based feedback
Use adapted techniques to structure the feedback
Identify emotions and manage difficult situations
What is feedback and how to use it to motivate our people
Identify appropriate moments to give feedback
Different feedback techniques
Tools to structure feedback
Key success factors and pitfalls to avoid
Feedback as a powerful trigger of emotions
- Human Resources Professionals
Managers newly promoted
Our Lead Expert
This training is coordinated by Bénédicte Burioni, Partner, People & Organisation for PwC Luxembourg. This training will be presented by HR specialists.
Laurence Mohy, Senior Manager, Trainer and HR consultant
Laurence has almost 15 years of experience in the HR field. In her role of Senior Manager, Laurence is in charge of various HR transformation projects and supports client HR teams from both and operational and/or project perspective, specifically focusing on Talent management, UPskilling and HR interim management topics. Her experience include HR transformation projects for both the private and public sector.
In parallel to her experience in HR consulting, Laurence is a trainer within the PwC's Academy and internally within PwC, where she regularly facilitates training related to various HR topics and management.
Duration: 4 hours
Number of participants: Limited to 20 participants to ensure good interactivity