Giving and receiving feedback
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Giving and receiving feedback

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courseType Technical Skills, Non Financial Sector

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Giving Constructive Feedback

OPEN25 Mar 2020 09:00 - 13:00 550.00 €

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General course details


A regular dialogue between the employee and his/her manager is necessary in a process of continuous improvement and personal development. In this context, it is essential to provide constant and constructive feedback to your people.

This training offers participants the opportunity to become familiar with techniques of giving feedback to your people.


At the end of the training, participants will be able to:

  • Use constructive feedback techniques in the context of performance management

  • Provide continuous and evidence-based feedback

  • Use adapted techniques to structure the feedback

  • Communicate effectively

  • Identify emotions and manage difficult situations


  • What is feedback and how to use it to motivate our people

  • Identify appropriate moments to give feedback

  • Different feedback techniques

  • Tools to structure feedback

  • Key success factors and pitfalls to avoid

  • Feedback as a powerful trigger of emotions

 Target Audience

  • Human Resources Professionals
  • Managers newly promoted

Our Lead Expert

This training is coordinated by Bénédicte Burioni, Partner, People & Organisation for PwC Luxembourg. This training will be presented by HR specialists. 

Laurence Mohy, Senior Manager, Trainer and HR consultant

Laurence has almost 15 years of experience in the HR field. In her role of Senior Manager, Laurence is in charge of various HR transformation projects and supports client HR teams from both and operational and/or project perspective, specifically focusing on Talent management, UPskilling and HR interim management topics. Her experience include HR transformation projects for both the private and public sector. 

In parallel to her experience in HR consulting, Laurence is a trainer within the PwC's Academy and internally within PwC, where she regularly facilitates training related to various HR topics and management. 


Useful information

Language: English
                   This training is also available in French and Luxemburgish
Duration: 4 hours
Number of participants: Limited to 20 participants to ensure good interactivity

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